Product Warranty
Solgear® Product Testing
We strive to have our gear meet the expectations of professional river runners and avid recreational enthusiasts. Swift moving water can put stresses on equipment that in some cases will break steel. Water has been reshaping our planet since its beginning and without a doubt can reshape a Solgear® bag. A large part of our process towards coming up with good design is getting out on the river and using our products, so we can see where flaws or weakness are apparent. We then take that information back to the sewing machine and make our product stronger. We will not compromise design to save money as we desire our product to be the best. We welcome your constructive feedback to improve our products and thank you for your support.
Solgear® Product Warranty
Solgear® products are warrantied to be free of manufacturer’s defects for the useful lifetime of the product. While we strive to make durable products, no product will be immune to breakdown. Treat your equipment right. Clean it, lubricate the zipper, and don’t toss is into the gravel off the top of a rig truck. We use UV resistant materials, but even those materials can not live forever out in the sun. If you feel your product deserves a warranty, contact us. Photos of the damage will help us consider a warranty request. If an item needs to be repaired, it needs to be cleaned prior to shipping it to us. Products manufactured by someone other than Solgear® will be subject to the warranty of the manufacturer.